F A Q
Got questions regarding student email? Have a read through the FAQ.
Webmail
Two methods of accessing your Email+;
  1. Through myUQ using your UQ Signin username and password via http://my.uq.edu.au and click on the myMail+ tab
  2. If you know your Exchange Labs (Windows Live ID) username and password go directly to https://outlook.com
How to
Reset email password
Spam filtering
Change display name
Changing your email address
How to activate Email+
Redirect/forward mail
Windows based email clients
Microsoft Outlook 2003
Microsoft Outlook 2007
Microsoft Outlook Express
Microsoft Windows Mail
Microsoft Windows Live Mail
Mozilla Thunderbird
Apple Macintosh OSX email clients
Mac Mail
Microsoft Entourage
Mobile Devices
Windows Mobile
iPhone and iPod Touch
Remote Wipe ActiveSync devices
Other email clients and quick settings
Note: All connections must be made in SSL/TLS mode
Username: your @uqconnect.edu.au email address, eg firstname.lastname@uqconnect.edu.au
Password: your Email+ (Windows Live ID) password
Incoming Server (IMAP): imap.exchangelabs.com (port 993 SSL)
Incoming Server (POP3): pop.exchangelabs.com (port 995 SSL)
Outgoing Server (SMTP): smtp.exchangelabs.com (port 587 TLS/SSL)