Helpdesk » Student » Email » Outlook express

Prerequisites

  • To access Exchange Labs, you need the Windows Live ID that was given for use with Exchange Labs and your password. The Windows Live ID account is also your primary e-mail address and includes the name of the domain, for example, firstname.lastname@uqconnect.edu.au). To confirm that your username and password are valid go to: https://outlook.com
  • Internet connectivity recommended

Setup

Set up Outlook Express for POP3 or IMAP4 access to Exchange Labs

  1. Open Outlook Express. The Internet Connection Wizard will run the first time that you open Outlook Express. If the Internet Connection Wizard doesn't run when you first open Outlook Express, do the following:

    1. On the Tools menu, click Accounts.
    2. In the Internet Accounts dialog box, click Add, and then click Mail.
  2. On the Your Name page, enter your full name in the Display name box.
  3. On the Internet E-mail Address page, enter your e-mail address (This is yourfirstname.yourlastname@uqconnect.edu.au) in the E-mail address box.
  4. On the E-mail Server Names page, in the drop-down menu under My incoming mail server is a <type> server, select IMAP.
  5. Under Incoming mail (POP3, IMAP or HTTP) server, if you want to use IMAP4, enter 'imap.exchangelabs.com'. If you want to use POP3, enter 'pop.exchangelabs.com'.
  6. Under Outgoing mail (SMTP) server, enter 'smtp.exchangelabs.com', and then click Next.
  7. On the Internet Mail Logon page, enter your e-mail address (This is yourfirstname.yourlastname@uqconnect.edu.au) and password. If you want Outlook Express to remember your password, select the check box next to Remember password. Click Next.
  8. On the Congratulations page, click Finish.
  9. On the Internet Accounts page, select the account you just set up to use Exchange Labs, and then click Properties.

    Note: To open the Internet Accounts page, on the Tools menu, click Accounts.

  10. On the Properties page for the account, click the Advanced tab, and then do the following:
    1. Under Server Port Numbers, under Outgoing mail (SMTP), select This server requires a secure connection (SSL).
    2. Change the port number to '587'
    3. Under Incoming mail (IMAP) or Incoming mail (POP3), select This server requires a secure connection (SSL).
    4. If you're using POP3, it's a good idea to set up your client to keep a copy of the messages you retrieve to your local computer on the server. To do this, under Delivery, click Leave a copy of messages on the server. This lets you access your messages from a different mail program, such as Outlook Web Access.
    5. Click Apply.
  11. On the Servers tab, under Outgoing Mail Server, click My server requires authentication.
  12. Click Apply, and then click OK.
  13. On the Internet Accounts page, click Close.
  14. If you're using IMAP4, a message appears that asks you if you want to download folders for the mail server that you added. Click Yes. Use the Outlook Express user interface to select which folders to synchronize between the server and your local computer, and then click OK.