Helpdesk » Student » Email » Windows live mail

Prerequisites

  • To access Exchange Labs, you need the Windows Live ID that was given for use with Exchange Labs and your password. The Windows Live ID account is also your primary e-mail address and includes the name of the domain, for example, firstname.lastname@uqconnect.edu.au). To confirm that your username and password are valid go to: https://outlook.com
  • Internet connectivity recommended

Setup

  1. Start Windows Live Mail. A wizard may run the first time it's opened. If the wizard doesn't run when you first open the program, do the following:

    1. On the Tools menu, click Accounts.
    2. In the Accounts page, click Add.
    3. On the Add an account page, click E-mail Account, and then click Next.

  2. On the Add an E-mail Account page, do the following:

    1. In E-mail address, enter your e-mail address ((This is yourfirstname.yourlastname@uqconnect.edu.au).
    2. In Password, enter your password. If you want Windows Mail to remember your password, select the check box next to Remember password.
    3. In Display Name, enter your full name.
    4. Select Manually configure server settings for e-mail account, and then click Next.

  3. On the next page of the wizard, under Incoming Server Information, do the following:

    1. In the drop-down menu under Incoming mail server is a <type> server, select IMAP or POP3. You might want to use IMAP because it supports more features.
    2. Under Incoming server, if you're using IMAP, enter 'imap.exchangelabs.com'. If you're using POP3, enter 'pop.exchangelabs.com'.
    3. Select This server requires a secure connection (SSL).
    4. Under Log on using, make sure that Clear text authentication is selected.
    5. Under Login ID (if different from e-mail address), type your full e-mail address.

  4. Under Outgoing Server Information, do the following:

    1. Under Outgoing server, enter 'smtp.exchangelabs.com'.
    2. Select the check box next to This server requires a secure connection (SSL).
    3. Change the port number to '587'
    4. Select the check box next to My Outgoing server requires authentication, and then click Next.
  5. On the Your new account settings are complete page, click Finish.
  6. On the Accounts page, click Close.
  7. If you're using IMAP4 and the Show/Hide IMAP Folders dialog box appears, use the Windows Live Mail user interface to select which folders you want to synchronize between the server and your local computer, and then click OK.