Extra Download Quota

UQ Download Quota Check

Check the download usage on your free UQ student or staff account.

Bulk Download Quota Scratch Cards

Additional Download Quota Scratch Cards

Scratch Card Activation

Important: Scratch cards will be discontinued from 30 September 2015.

If you have any in your possession, then please activate before that date.


After that date they can only be redeemed by visiting the ITS Client Service desk on the ground level of the Prentice Building (#42) between the hours of 8am to 5pm.

Purchase Online

Purchase Online

Important: Download quota will no longer be available for purchase online via the 'Purchase Online' link as of the 30th September 2015.


Extra download quota will only be available for purchase in person via the ITS Client Service desk on the ground level of the Prentice Building (#42) between the hours of 8am to 5pm.


Options to add extra download quota

UQconnect offer customers, several convient options, for the purchase of extra download quota... 


General Information

Many UQconnect Internet accounts, include a monthly download quota allowance. Once you've used your monthly download quota allowance, your access is either limited or shaped. Unlike many Internet Service Providers [ISP's], UQconnect do not charge you per MB once you exceed your monthly download quota allowance. You can return your service to full access, by purchasing extra download quota, thereby giving you greater control over costs. Extra download quota is valid for 120 days from the date of activation.

FREE UQ Student and UQ Staff Accounts: If you run out of download quota on either the free UQ Student or UQ Staff account, your access will be limited to just 'on-net' sites. On-net sites, include any site on the UQ network (such as the library), all AARNet sites (most Australian universities except for Southern Cross, Bond and Notre Dame) and many leading research and education institutions around the world. You can check whether a site is 'on-net' by doing an Unmetered Site Lookup.

*Bulk download quota is only available during promotional periods.

For further information, please contact UQconnect

Contact UQconnect

Page reviewed 18-09-2015